Payment for the order

Payment methods for airline tickets

Select a convenient payment method, check the final amount, and wait for the e-ticket number after payment is completed.

6
ways on the page
Up to 10 minutes
crediting via terminal
3 PDF
accessible instructions
Before payment

Available options depend on the order

The available payment methods may vary depending on the website, currency, and order type. At the payment stage, the system will display suitable options and the final payment amount before confirming the payment.

Select an option

Available payment methods

The arrows on the cards lead to instructions on this page. PDF guides are also available for Visa/MasterCard, Umai, and QuickPay.

Three steps

How does payment for an air ticket work?

Review your order before making a payment and do not close the page until the system displays the transaction result.

  1. 01

    Check your order

    Check passengers, route, dates, fare rules and total amount.

  2. 02

    Choose a method

    Please use one of the options available for your order at the checkout stage.

  3. 03

    Wait for the registration

    Check the order status and availability of an electronic ticket number for each passenger.

Important

A debit of funds alone does not confirm the ticket. The ticket is issued when the e-ticket number appears in the order.

Detailed instructions

How to pay using the selected payment method

Please follow your bank or payment system's rules and keep the transaction confirmation until you receive your ticket.

Cards

Visa, MasterCard, Elkart

Select payment by credit card and complete the transaction on the secure payment page. Card details are transmitted over an encrypted connection.

  • Please check the amount before confirming
  • Wait until you return to the order page
  • Make sure the ticket number appears
Visa and MasterCard Instructions
Electronic money

MBank, Umai, BakAi

Payments from the wallet are processed without any service fees. When topping up the wallet via a terminal or other method, the payment system may charge its own fee.

  • Select an available wallet in your order
  • Follow the instructions of the payment system
  • Return to your order and check the status
Umai instructions
Cash

QuickPay, Umai

In the terminal, select Bookit.kg, enter your order number, and deposit the required amount. The funds will be credited to your account within 10 minutes of payment.

  • Please enter the order number correctly
  • Verify the amount before depositing cash
  • Save the terminal receipt
Security and status

What to check after payment

Please retain your transaction confirmation and ensure your order is complete before creating a rebooking.

  • Protect your dataDo not share card details or confirmation codes in correspondence or by telephone.
  • Check your ticketEach passenger must have an electronic ticket number.
  • Save the documentsKeep your receipt, itinerary receipt and order number until the end of your trip.
  • Don't pay againIf the status is unclear, please first contact support and provide your order number and payment date.
Briefly about the main thing

Questions about paying for air tickets

Answers about payment methods, fees, deadlines, and ticket confirmation.

What are the payment methods for airline tickets?

The page features Visa, MasterCard, Elcard, MBank, Umai, QuickPay, and QR. The available options for a specific order depend on the website, currency, and order type and are displayed before payment.

Is there a fee for payment?

Payments by card or e-wallet are processed without any additional service fees. When topping up your e-wallet or paying through a third-party terminal, the payment system may charge its own fee—please check this before confirming the transaction.

When is money debited from a bank card?

Funds are debited from your card when you purchase a ticket. After payment, be sure to check the order status and the availability of an e-ticket number for each passenger.

How do I know if my ticket has been successfully issued?

The order is complete when it receives the appropriate status and an e-ticket number appears for each passenger. Save the itinerary receipt and check the name, route, and dates.

What should I do if my money has been debited but my ticket hasn't arrived?

Check your spam folder, email address, and order status in your account. Don't place a second order until the first one has been verified. Contact support and provide the order number, amount, and payment date.

How long does it take to credit a payment via a terminal?

After paying via QuickPay or Umai, the funds will be deposited into your account within 10 minutes. Please keep your receipt until the payment is processed and the order is complete.

Where is the refund received if I cancel a ticket?

Refunds and refund amounts are determined by your plan's terms and conditions. Funds are credited to the account used for payment in your personal account. Please review the exchange and return terms and conditions before submitting your request.

Flight ticket refund conditions

Need help?

Failed to confirm payment?

Don't create a duplicate order. Please contact support with the order number, amount, payment method, and payment time—this will help us verify the transaction more quickly.

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